Home > Not Working > Phone Line Dead But Broadband Working

Phone Line Dead But Broadband Working

Contents

However My internet works perfectly... Call your number from another phone. Try to call your phone from another phone. The default is usually five rings but this can be extended to up to ten rings. have a peek at this web-site

Try to make a call. Tested it from a friend's this afternoon and got 2 rings and then cut off with a loud noise. How to use microfilters It’s really important to check these things before you ask us to send an engineer to fix the problem. Faffed around for a bit and now I have a dial tone downstairs but not upstairs!

Phone Line Dead But Broadband Working

Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Abuse on ‎02-11-2012 01:38 PM Good Afternoon Sodthis, Thanks for making us aware Thanks for letting us know. I wanted to speak to a real person and went to a call box to report the fault (calls are not free from mobile phones – and you don’t know how Report post Message 4 of 9 (10,276 Views) Options Mark as unread Bookmark Subscribe Subscribe (RSS) Highlight Print this post Report post Reply 0 Helpful by jmitchel Community Hero Solution Accepted

How else can I help myself?Check out our Service Status area where you can see known outages on the telephone network. Report Abuse Post 4 of 137 24,917 Views 0 Likes kelly198329 Boom Operator Posts: 33 Joined: ‎30-08-2012 Re: No Phone Line but Broadband works fine! My main socket is an old one, without the test socket, so I can't try that. Broadband Works But Phone Doesn't The problem’s wiring, microfilters or your equipment.

Sometimes cable is so much easier to repair.. Landline Works But No Internet Is this an exchange fault? ‎26-01-2015 5:14 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report to Moderator I have no problem with your disagreement. Open the help menu Broadband help Find solutions to most broadband problems. find this I do understand.

I've swapped out the ADSL filter (using another ADSL filter that I had from BT) and that doesn't solve the problem. Bt Broadband Not Working Orange Light Flashing If you still can’t make calls after following the steps above, try using our phone troubleshooter to see if there’s a problem at the exchange. Plug a corded phone into the master socket (the master socket’s the first socket where the phone line comes into your home). Since DSL will work on one wire, albeit at a reduced rate, whereas the phone requires both.QuoteITV Player was buffering a lot yesterday evening around 9 - 10pm.

Landline Works But No Internet

Is this an exchange fault? https://community.ee.co.uk/t5/Broadband/Phone-line-dead-but-internet-works/td-p/96940 Message 7 of 9 (109,844 Views)   Reply mandgate Newbie Posts: 1 Registered: ‎11-02-2012 0 Re: My Landline is Dead but the internet works ! Phone Line Dead But Broadband Working You would need to check into the test socket to check as BT are only responsible for the line upto and including this main socket.Just be carefull when you remove the Phone Line Dead But Internet Working Business Customer support 0800 028 0282 (from within in the UK) +44 330 123 9123 (from abroad) Open all day, every day.

Please let other members know by clicking on ’Mark as Accepted Solution’Try a Search See if someone in the community had the same problem and how they got it resolved. Check This Out But by that point I didn’t care – I just wanted my landline restored.I did the basic test: took out filters, splitters, adaptors, etc and plugged in another phone to the Report Abuse Post 5 of 137 24,915 Views 0 Likes chaz1985 Retired Staff Member Posts: 1,681 Joined: ‎06-08-2012 Re: No Phone Line but Broadband works fine! At least I've been able to contact someone to talk to and who is answering swiftly and clearly. (Would insert a 'smile' if I weren't on the Quick reply setting! 0 Landline Not Working But Internet Is

If you don’t hear a dial tone after you’ve done that, try using our phone troubleshooter to see if there’s a problem at the exchange. Is this an exchange fault? ‎25-01-2015 3:08 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report to Moderator Quote from: burrowspThis morning, I get no dial Search Help Search help Feel free to tell us how to improve this answer. http://wiiemulator.net/not-working/broadband-not-working-at-t.html There’s a few simple checks you can do before getting in touch with us.

Start chat Give us a call Our support phone lines are open 7 days a week. Phone Not Working But Broadband Is Talk Talk If you’ve checked all that and it’s still not working, dial *#234# from the phone that you want to use for caller display. Your phone doesn’t ring or receive incoming callsRun through these checks: Check the phone isn’t faulty by trying another in the same socket Make sure the ringer switch on the side

How can I report a fault to BT?

Select a sub-category 3. Cheers 0 Likes Reply Gitane Participant Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content on ‎11-10-2013 04:10 PM on ‎11-10-2013 HELP! Why Do I Have Internet But No Phone Service HELP!

To find out which is the culprit, plug in one device, then try to make a call. Who ARE these people! Report Abuse Post 3 of 137 24,923 Views 4 Likes chaz1985 Retired Staff Member Posts: 1,681 Joined: ‎06-08-2012 Re: No Phone Line but Broadband works fine! have a peek here Links on this page to other sites may not work and contact information may be inaccurate.

Can you also confirm if you have a dial tone in this setup or if the issue is noise or interference on the line, with a corded handset in the test Thanks again Message 4 of 9 (111,807 Views)   Reply Devon_Dave Distinguished Guru Posts: 4,288 Registered: ‎28-02-2010 0 Re: My Landline is Dead but the internet works ! The other setting is generally used for switchboards and doesn’t work on residential lines.