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Virgin Media Red Button Not Working

Only had the thing since Friday and already very frustrated with it! He then set the new V+ box up and called the smart card number through to control on his mobile. After a long, long wait it displays a "Check your internet connection" message. Everythings been working fine since. http://wiiemulator.net/virgin-media/virgin-media-bittorrent-not-working.html

Does anyone know how long we are likely to wait while this 'provisioning' problem, if that's what it is, is sorted out?[/QU I've been having problems since Feb LAST year, does Search Forums Show Threads Show Posts Advanced Search Go to Page... 1 of 2 1 2 Thread Tools Search this Thread 22-03-2007, 17:16 #1 c3pod4qp Forum Member Steve Gwilligog View Public Profile Find More Posts by Gwilligog 22-03-2007, 19:55 #4 Murk Forum Member Join Date: Oct 2004 Location: Norwich Posts: 1,034 I had an engineer The engineer told me he didnt like laptops! http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/BBC-tv-red-button-not-working/td-p/3145594

Showing results for  Search instead for  Do you mean  Post a question Virgin Media Community : TV : Virgin TV : Red button not working Reply Topic options Subscribe to RSS I will send the details in aprivate message for you. The “Quick Links”, located in the ‘Featured’ section, let you easily access the most popular sections of our products.HideIs BBC Red Button+ replacing BBC Red Button?No, even though the number of Not impressed - am I doing something wrong?you don't have to be on another channel to use the Red Button - the channels mentioned are the actual streams that you would

  1. Ginger Nut View Public Profile Find More Posts by Ginger Nut 26-03-2007, 19:19 #7 c3pod4qp Forum Member Join Date: May 2004 Posts: 609 Success!
  2. Terms & Conditions Privacy Policy Cookie Policy Complaints Site Map Accessibility links Accessibility Help BBC iD Notifications BBC navigation News News Sport Weather Shop Earth Travel Capital iPlayer Culture Autos Future
  3. Some people seem to have had success by having their Interactive permissions for the smartcard re-hit - I've asked for this and been told it's been done, but I'm not sure
  4. Neil M View Public Profile Find More Posts by Neil M 27-03-2007, 22:10 #10 thewarrior Forum Member Join Date: Jan 2004 Posts: 84 the red button app has to
  5. Ill give the faults dept at VM one more call today.
  6. Just before 1800 today, I got a call from a Welsh bloke.
  7. CS will just say "we know there are issues........" you'll have to get used to it I'm afraid.
  8. If I'm lucky, I'll get to read 2 or 3 stories on the BBC's news page before the problem appears, but it always will appear, usually straight away.* Will this happen
  9. See where this Helpful Answer was posted Reply 1 Kudo Found this answer helpful?

However, my experience does prove that the V+ red button problem can be solved. Interactive, on demand and everything else works fine. Reply 0 Kudos Huw_B Moderator 6.42K 298 511 Registered: ‎13-05-2013 Message 2 of 4 (165 Views) Flag for a moderator Re: Red button on BBC not working Post options Mark as I took about 40 minutes talking to a guy on the faults line before they finally accepted that rebooting the box wasn't going to fix it.

Cheers Craig cwaigy View Public Profile Find More Posts by cwaigy 28-03-2007, 17:02 #15 plymouthbt Posts: n/a Quote: Originally Posted by Murk I had an engineer round yesterday Maybe one day I'll get to speak with someone who knows what they're doing (I don't mean that nastily, but there is a huge variation in the skill of their support Keep the community welcoming for all. http://community.virginmedia.com/t5/Virgin-TV/Red-button-not-working/td-p/3043951 Reply 0 Kudos Shelke Superuser 10.77K 1.43K 2.88K Registered: ‎22-06-2013 Message 2 of 2 (142 Views) Flag for a moderator Re: Red button not working Post options Mark as New Bookmark

I've had my box since mid-Jan and it's never worked. Unfortunately, the lack of the 'red button' stops me entering my PIN on Sky Movies 9 and therefore I can't watch this channel. Apologies again. blaggard View Public Profile Find More Posts by blaggard 27-03-2007, 21:11 #9 Neil M Forum Member Join Date: Nov 2000 Location: Farnborough Posts: 417 Quote: Originally Posted by rwn72

Not impressed - am I doing something wrong? DS Forums RegisterFAQToday's PostsSearchRules My DS Account No account yet? He told me he'd raise it up to the "next level" and they would call me in 3-5 days. Anyway not to worry as the engineer would return to check the box during the afternoon.

OLD BOY View Public Profile Find More Posts by OLD BOY 28-03-2007, 12:38 #14 cwaigy Forum Member Join Date: May 2002 Location: UK Posts: 50 I've got the same this contact form Tried switching the box off at the mains for 10mins and restarting no joy (seemed to work for others). Share it! Did they say what the problem was and how it was resolved?

However, my experience does prove that the V+ red button problem can be solved. I'm still convinced it was a remote problem rather than a problem with my original box though. c3pod4qp View Public Profile Find More Posts by c3pod4qp 27-03-2007, 15:37 #8 blaggard Forum Member Join Date: Jun 2003 Posts: 132 This is exactly why we should have the have a peek here He says "your problem is solved, switch the box off for five minutes and it will work properly".

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I'm convinced it's a provisioning issue, not a physical one.

Registered in England 112955. Note that the original Red Button was not available on TiVo or YouView devices.HideWhy would I use Red Button+ over the existing Connected TV apps – BBC News, BBC Sport and Red Button+ you can access the original red button just by pressing the ‘text’ key on your television remote control.HideWhich TVs does Red Button+ work on?Red Button+ will work on the removed View Public Profile Find More Posts by removed 29-03-2007, 01:15 #23 cwaigy Forum Member Join Date: May 2002 Location: UK Posts: 50 I had my V+ box swapped

Does anyone know how long we are likely to wait while this 'provisioning' problem, if that's what it is, is sorted out?[/QU I've been having problems since Feb LAST year, does I think Murk has offered the answer. He says "your problem is solved, switch the box off for five minutes and it will work properly". Check This Out Yea exactly the same as mine then, i will have a word with the engineer who i have coming tomorrow and see what he says Murk View Public Profile Visit

I have tried BBC1, Five and Sky Movies 9 and although I get the 'Please wait, just loading' dialogue box, after about 30-40 seconds it disappears and nothing else happens (apart Have you read our Digital life blog yet? And can not ring them because my phone isn't working. Interactive, on demand and everything else works fine.

Of course, not everyone has a connected TV and the standard Red Button service is still very much alive and kicking and available from the majority of digital televisions without an